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To log a service call for any equipment please click the link below and fill out the form so we can gather the required information and get an engineer on site as soon as possible.

Log A Service Call Online

Submit all details through this online form for the quickest response.

Log A Call By Email

We require the following information:
  • You Name:
  • Your Number (This is for engineers to call you):
  • Airport (Terminal):
  • Outlet Name:
  • Picture of equipment data plate (Optional, this usually has make, model, serial):
  • Equipment Asset Number (if known): 
  • Equipment Description: 
  • Equipment Make: 
  • Equipment Model:
  • Equipment Serial Number:
  • Description of the fault:
  • Photo of fault (optional):

Log A Call By Phone

In most cases we’ll still require you to email us the above info to be sure we have the correct information.
Please have all the above information ready.